Managed Service Provider

Managed Service Provider

SERVICE OVERVIEW

Our managed services remove the hassle of managing your own network. We effectively become an extension of your IT department and you can leverage the latest technology without having to worry maintaining computer systems. This means less overhead and a larger return on your IT investment by addressing day-to-day IT management needs, enabling your internal IT staff can better focus on strategic initiatives.

InBlue IT Solutions our job to minimize organizational challenges in scaling and managing information technology infrastructure, while effectively reducing costs. Providing companies for a complete IT infrastructure management technology. InBlue IT provides 24×7 monitoring and management along with supporting cloud hosting and offsite backup and disaster recovery scenarios under Service Level Agreements designed for each customer to mitigate risk of data loss.

When you need managed services in Southern California to control operation in the IT network of your small business, we will help you in managing and maintaining all information technology aspects.

InBlue IT provide rich infrastructure monitoring, solution management, and comprehensive life-cycle services by delivering specific business outcomes. Our managed service offerings help you overcome the critical challenges associated with staff, while providing your business with flexibility, elasticity and reliability.

  • Managed Services (Helpdesk, On-Site Tech and Remote Tech Support)
  • Hardware Solutions (Servers, Desktops, Laptops and more)
  • Storage Solutions (Backups to Cloud Storage)
  • Security Solutions (Antimalware, Audits)
  • Cloud Solutions (Azure, AWS, Google Cloud)

POPULAR QUESTIONS

We provide our customers with detailed reports about monthly opened tickets and infrastructure health , we discuss with our customers the performance and what we recommend in case upgrade or systems updates.

 

Depending on dimensions of the space and amount of work, it takes from a  day to a week  to complete the migration  project.

We designed our icketing system rules to monitor the ticket from initiation and update the account manager every 1 hour , and we don’t close the ticket til we confirm with our client and with our knowledge database our system provide a detailed report about requiring issues that help our customer focus on their core business . 

 

Yes, We have references available upon your request, our reference lists includes active customers we provide 24/7 services for them and customers that we manage their projects .